Here we describe how Kristianopel Turism Handelsbolag (org. no. 969760-0600) stores, uses and protects your personal data, and what rights you have.
At Kristianopel Resort, we place great importance on ensuring that you as a guest feel safe and secure with us, which also includes the handling and storage of your personal data. We continuously work to improve and stay up to date with current legislation to remain at the forefront. Handling your personal data in a careful and responsible manner is something we take very seriously.
We collect information that helps us provide our services via Paxess to you, which includes:
In addition, we may collect technical data such as IP address, browser type and browsing behavior via Google Analytics and potentially Facebook Pixel for marketing purposes.
We collect this data for several reasons. Partly to make your booking and stay with us possible and as smooth as can be, but also to send you information, offers and newsletters.
In line with GDPR legislation, we collect as little personal data about you as possible.
Google Analytics is used to analyze website traffic and improve the user experience. Facebook Pixel may be used for targeted marketing on social media.
Information stored for the purpose of sending offers or newsletters will be retained until you withdraw your consent.
Data registered at the time of booking is stored for as long as you choose to be a guest with us. If you no longer wish to be a guest and want your information deleted, you can contact us at any time.
Kristianopel Resort uses a booking system called Paxess, whose parent company is based in Sweden and is therefore also subject to GDPR legislation. We have full control over the database that Paxess provides.
We use Google Analytics for website analytics and may use Facebook Pixel for marketing. These services may process anonymized data in accordance with their respective privacy policies.
Beyond this, no other parties have access to your personal data.
Your information is stored on servers within the European Union and we use advanced IT systems that ensure the storage of your data is secure.
If you wish, you may request a copy of all personal data we hold about you.
If you believe your information is in any way incorrect and needs to be corrected, you have the right to request this.
If you want your personal data held by us to be deleted, you may request this. Provided that no law (such as accounting legislation) prevents us from removing them, we will carry out such a deletion.
In certain cases, you have the right to receive copies of your personal data in a structured, commonly used and machine-readable format for transfer. This right applies to personal data that you have provided to us yourself and where the legal basis is either consent or a contract.
You may withdraw your consent to sharing your information or receiving our marketing, newsletters or other communications at any time. Either by unsubscribing from, for example, the newsletter or by contacting us directly.
You may file a complaint directly with us or with the Swedish Authority for Privacy Protection (IMY), which oversees the application of the data protection regulation, if you believe that we are processing your personal data in violation of the law.
If you wish to exercise any of these rights, please contact us and we will be happy to help.
Any updates to this policy will be published on this page.
Data controller: Kristianopel Turism Handelsbolag (org. no. 969760-0600)