Here we describe how Kristianopel Turism Handelsbolag (org. no. 969760-0600) stores, uses and protects your personal data, and what rights you have.
At Kristianopel Resort, we place great importance on ensuring that you as a guest feel safe and secure with us, which also includes the handling and storage of your personal data. We continuously work to improve and stay up to date with current legislation to remain at the forefront. Handling your personal data in a careful and responsible manner is something we take very seriously.
We collect information that helps us provide our services to you, which includes:
In addition, we collect technical data such as IP address and browser type. Visitor statistics are recorded with Umami without cookies, and if you accept marketing cookies, Meta Pixel is used to measure our ads.
We collect this data for several reasons. Partly to make your booking and stay with us possible and as smooth as can be, but also to send you information, offers and newsletters.
In line with GDPR legislation, we collect as little personal data about you as possible.
Our visitor statistics (Umami) help us improve the website and cannot be used to identify you. Meta Pixel and the Meta Conversions API are used – only with your consent – to measure and personalise our ads on Facebook and Instagram.
Information stored for the purpose of sending offers or newsletters will be retained until you withdraw your consent.
Data registered at the time of booking is stored for as long as you choose to be a guest with us. If you no longer wish to be a guest and want your information deleted, you can contact us at any time.
If you have accepted marketing cookies, information about your visit is shared with Meta Platforms Ireland Ltd (see the section on ad measurement below). Our visitor statistics (Umami) use no cookies and do not collect data that can identify you.
Beyond this, no other parties have access to your personal data.
With your consent, we use Meta Pixel and the Meta Conversions API to measure how our ads on Facebook and Instagram perform and to show relevant ads. Nothing is sent to Meta until you have accepted marketing cookies.
The data shared is your IP address, browser and device information, cookie IDs (_fbp and _fbc), the page you visit and whether you click “Book now” or our contact details. We never send names, email addresses or booking details to Meta.
The legal basis is your consent. We and Meta Platforms Ireland Ltd are joint controllers for collecting the data and transmitting it to Meta. Meta may transfer data to the United States under the EU–US Data Privacy Framework.
You can withdraw your consent at any time via the “Cookies” link at the bottom of the page. We then stop sending data to Meta and Meta's cookies are removed. Read more about how Meta processes personal data at facebook.com/privacy/policy.
Your data is processed by the campsite's system provider CampingOnline Sverige AB (org. no. 559203-1107), and all handling is carried out in accordance with their personal data and privacy policy. Your personal data is stored primarily with performance of a contract as the legal basis, since the campsite and CampingOnline Sverige AB need the data in order to be able to perform a contract between you and the campsite. Secondarily, the data may be stored with a legal obligation as the legal basis, even after the service has been delivered, in order to meet all existing legal requirements.
Your information is stored on servers within the European Union and we use advanced IT systems that ensure the storage of your data is secure.
If you wish, you may request a copy of all personal data we hold about you.
If you believe your information is in any way incorrect and needs to be corrected, you have the right to request this.
If you want your personal data held by us to be deleted, you may request this. Provided that no law (such as accounting legislation) prevents us from removing them, we will carry out such a deletion.
In certain cases, you have the right to receive copies of your personal data in a structured, commonly used and machine-readable format for transfer. This right applies to personal data that you have provided to us yourself and where the legal basis is either consent or a contract.
You may withdraw your consent to sharing your information or receiving our marketing, newsletters or other communications at any time. Either by unsubscribing from, for example, the newsletter or by contacting us directly.
You may file a complaint directly with us or with the Swedish Authority for Privacy Protection (IMY), which oversees the application of the data protection regulation, if you believe that we are processing your personal data in violation of the law.
If you wish to exercise any of these rights, please contact us and we will be happy to help.
Any updates to this policy will be published on this page.
Data controller: Kristianopel Turism Handelsbolag (org. no. 969760-0600)